Friday, June 12, 2015

Apple is Trying to Make Things Right

Tomorrow the iMac will go back and the power supply will be replaced.  I don't have the money for that but here's the beauty part:  Apple will pay for it.

Chuck and I talked for some while.  This is not a runaround and may be a fix.  Here's why:  the diagnostic utilities apparently do not check the power supply or at least not very much.  It's a device which either goes or it blows ... usually.

There is reason for optimism as the logic board has been grilled for defects so many times that it would have to be the most evil bug in the computer universe to hide well enough to escape that.  Given the power supply does not get that same level of diagnostic interrogation or apparently much at all, it's reasonable to believe it could be the culprit, particularly given the symptoms of complete power drops from which a complete power reset is needed to recover.

The trouble with hardware guys everywhere is they will keep swapping boards until one of them finally fixes the problem ... or it doesn't.  Either way, you just bought a bunch of circuit boards you didn't need until finding the one you did need to replace ... but the other ones usually can't be returned.

That was my concern and I'm satisfied that is not the intention.  The logic to replacing the power supply is sound and Apple will pay for it.  Therefore it goes back for visit No. X tomorrow and replacing a power supply isn't a huge deal so conceivably it's back in a few days.


Note:  there's a suggestion refurb parts, possibly Apple look-alike, were installed into the machine, by PowerMax or the previous owner.  Why that would happen on a relatively-new machine is unclear and it's not confirmed that's true but most likely will be when they take it apart.

The above doesn't make much sense to me as whomever got this machine was focused entirely on speed.  Go-fasters hardly ever use sub-standard parts as the problem for go-fasters is you can get dead from a broken part.  That's what they believe killed Jimmy Clark, possibly the greatest F1 driver ever.

(That's not a slam of Senna as Jimmy Clark whooped ass at Indy and that was one mighty fine spectacle that got the Offenhauser boys sputtering in their beer.)

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